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BOSTON (March 12, 2024) – Liberty Mutual Insurance coverage has appointed Amit Khanna Chief Claims & Service Officer, US Retail Markets (USRM), efficient March 25. Khanna will oversee the strategic and operational path of Liberty Mutual’s private strains and small business claims, and buyer and agent service organizations. In 2023, these groups of greater than 10,000 workers processed greater than 1.4 million claims and dealt with greater than 19 million service requires Liberty Mutual, Safeco and State Auto clients and brokers.
Khanna joined Liberty Mutual in 2004 and held a wide range of roles in finance, technique and analytics. For the previous decade he has been a pacesetter within the claims group, most not too long ago as senior vp and supervisor, US Property Claims, and previous to that in an analogous position managing US Auto Bodily Harm Claims. He stories to USRM President Hamid Mirza.
“Amit’s affect on our group for the final a number of years has been important – he’s an empathetic chief with a strong information of our enterprise and the insurance coverage business total,” stated Mirza. “I’m excited to leverage his experience as we frequently evolve and innovate our claims group to offer superior service to our clients and brokers and a excessive performing setting for our claims crew.”
Khanna holds a bachelor’s diploma in enterprise administration from the College of Madras in India and earned his MBA in finance from Bentley College.
About Liberty Mutual Insurance coverage
At Liberty Mutual, we consider progress occurs when folks really feel safe. By offering safety for the surprising and delivering it with care, we assist folks embrace at present and confidently pursue tomorrow.
In enterprise since 1912, and headquartered in Boston, at present we’re the fifth largest global property and casualty insurer primarily based on 2023 gross written premium. We additionally rank 86 on the Fortune 100 listing of largest firms within the US primarily based on 2022 income. As of December 31, 2023, we had $49.4 billion in annual consolidated income.
We make use of over 45,000 folks in 27 nations and economies all over the world. We provide a variety of insurance coverage services and products, together with private vehicle, owners, specialty strains, reinsurance, business multiple-peril, employees compensation, business vehicle, normal legal responsibility, surety, and business property.
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